Comprehensive spa operations, therapist training, and premium guest experience design.
Laguna MSM Facilities Management elevates daily operations, customer experiences, and profitability with tailored management systems and skilled teams.
12+
Years of UAE market expertise
150+
Professionals trained annually
98%
Client retention across engagements
Premium partnerships
Managed beauty & wellness brands across UAE
Laguna MSM Facilities Management Services L.L.C delivers seasoned operational leadership for luxury spas, salons, and gents barber brands seeking measurable growth.
Comprehensive spa operations, therapist training, and premium guest experience design.
End-to-end salon operations, stylist development, and loyalty-driven brand positioning.
Precision barber operations, skill development, and high-retention customer journeys.
Technical, customer service, and leadership programs tailored to beauty experts.
Workflow design, cost efficiency, and data-led performance metrics for growth.
Strategic planning, market positioning, and expansion roadmaps across the UAE.
We apply a structured, data-informed management framework to every partnership, ensuring consistent execution and guest satisfaction.
Integrated SOPs, quality control, and customer journey engineering across every touchpoint.
Targeted talent development with immersive training modules for front- and back-of-house teams.
Performance dashboards, market insights, and continuous improvement loops for scale.
“Our promise is to combine meticulous operational control with the warmth of hospitality, ensuring every guest interaction reflects your brand vision.”
Mohamed Saad, CEO Laguna MSM Facilities Management Services
Office No. F-201, Al-Baraha 515, Dubai, UAE
Email: ceo@laguna.global
Phone: +971 4 552 1910
Share your goals and we will design a management blueprint tailored to your brand.