Privacy
Privacy Policy

Safeguarding your business intelligence

We respect the confidentiality of every brand we support. This policy outlines how we collect, use, and protect information.

Last updated: October 1, 2025

1. Information We Collect

Laguna MSM Facilities Management Services may collect personal information including names, email addresses, phone numbers, business information, and service preferences. We also gather technical data such as IP addresses, device identifiers, and website usage statistics to improve service delivery.

2. How We Use Your Information

Collected data is used to respond to enquiries, tailor management strategies, deliver contracted services, communicate updates, and enhance operational performance. We may also use aggregated insights for internal analytics and service optimization.

3. Data Sharing & Third Parties

We do not sell personal information. Data may be shared with trusted partners contracted to support service delivery, such as email providers or technical consultants, under strict confidentiality agreements. We may disclose information if required by law or to protect our legal rights.

4. Data Security

We implement technical and organizational safeguards to protect information from unauthorized access, alteration, or disclosure. Measures include secure hosting environments, access controls, and staff protocols aligned with UAE data protection practices.

5. Your Rights

You may request access to your personal information, ask for corrections, withdraw consent, or request deletion where legally permissible. To exercise these rights, contact our team at ceo@laguna.global.

6. Data Retention

We retain information only as long as needed for service delivery, legal compliance, or legitimate business purposes. Once data is no longer required, it is securely deleted or anonymized.

7. Cookies & Analytics

Our website may use cookies and analytics tools to measure engagement and enhance user experience. You can disable cookies through browser settings; however, some functionality may be impacted.

8. Children’s Privacy

Laguna MSM Facilities Management Services does not target or knowingly collect data from individuals under the age of 18. If you believe personal data has been provided by a minor, please contact us to arrange removal.

9. Policy Updates

We may update this policy to reflect changes in regulation or our operations. Updated versions will be posted on this page with a revised effective date.

Questions about this policy?

Email us at ceo@laguna.global or call +971 4 552 1910.