Last Updated: May 28, 2025

At LAGUNA M S M FACILITIES MANAGEMENT SERVICES L.L.C ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us through our website, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Business name and address
  • Any other information you choose to provide in your communications with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Referring website
  • Other statistics

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Respond to your inquiries and fulfill your requests
  • Send administrative information, such as updates, security alerts, and support messages
  • Improve our website and services
  • Develop new products, services, features, and functionality
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • For internal purposes such as auditing, data analysis, and research

3. Disclosure of Your Information

We may share your information in the following situations:

  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

We do not sell, rent, or trade your personal information with third parties for their commercial purposes.

4. Security of Your Information

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access the personal information we have about you
  • The right to request that we correct any personal information we have about you
  • The right to request that we delete any personal information we have about you
  • The right to opt-out of marketing communications

To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect and store your information. These technologies help us analyze website traffic, personalize content, and improve user experience.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may not function properly.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

LAGUNA M S M FACILITIES MANAGEMENT SERVICES L.L.C
Office No. F-201, Al-Baraha 515
Dubai, UAE
P.O. BOX: 88878
Phone: 04 552 1910